Shipping Policy
Shipping Policy
Thank you for shopping with us! Here's what you need to know about our shipping:
1. Processing Time:
- Orders are processed and shipped within 1-3 business days (Monday-Friday, excluding holidays).
2. Shipping Rates and Delivery Estimates:
- Shipping charges are calculated based on weight, destination, and shipping method chosen during checkout.
- Standard shipping within the contiguous United States typically takes 3-7 business days.
- Expedited shipping options are available for faster delivery.
3. International Shipping:
- We currently ship to select international destinations. International shipping rates and delivery times vary depending on the destination.
4. Order Tracking:
- Once your order has shipped, you will receive a shipment confirmation email with tracking information. You can also track your order directly on our website.
5. Shipping Restrictions:
- We do not ship to P.O. boxes. Please provide a physical address for delivery.
6. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged in transit, please contact us immediately so we can assist you.
7. Returns Due to Shipping Issues:
- If there are any issues with your order related to shipping (e.g., incorrect item received, damaged during shipping), please contact our customer service within 7 days of receiving your order for assistance.
8. Holidays and Peak Seasons:
- During peak seasons (e.g., holidays), processing times and delivery estimates may be longer than usual. We appreciate your patience during these times.
Contact Us:
- If you have any questions about our shipping policy or need further assistance, please don't hesitate to contact our customer service team.